Bienvenu sur le serveur LegendCraft Index du Forum
Bienvenu sur le serveur LegendCraft
Le serveur est ouvert ! Les recrutements aussi ;) A vos claviers ! Have Fun !
 
Bienvenu sur le serveur LegendCraft Index du ForumFAQRechercherS’enregistrerConnexion

:: [PDF] Customer-Centric Cost Reduction: How To Invest And Im ::

 
Poster un nouveau sujet   Répondre au sujet    Bienvenu sur le serveur LegendCraft Index du Forum -> minicrafty -> Galerie photo minecraftiene
Sujet précédent :: Sujet suivant  
Auteur Message
guillvince


Hors ligne

Inscrit le: 08 Mai 2016
Messages: 39
Localisation: Milano

MessagePosté le: Mar 27 Juin - 11:59 (2017)    Sujet du message: [PDF] Customer-Centric Cost Reduction: How To Invest And Im Répondre en citant


Customer-Centric Cost Reduction: How to invest and improve profits without sacrificing your customers (Customer Strategy Book 3)
by Maurice FitzGerald



>>>DOWNLOAD BOOK Customer-Centric Cost Reduction: How to invest and improve profits without sacrificing your customers (Customer Strategy Book 3)


This book is about customer-centric cost reduction, an apparent oxymoron. Faced with a profitability crisis or a need to find money to invest, most companies want to sort out their P&L first, and worry about keeping customers onside later. That approach has a tendency to produce a corporate death-spiral. While you may be sacrificing customer happiness in the short term, your competitors may not. They will make it their business to find out where you are cutting costs and how that affects your customers. They will then go in and empathize, taking share from you. You then wind up with a predictable but unanticipated revenue problem, just as your cost-cutting exercise finishes. So, the next round of cost reduction starts. And so on. There are only 3.5 ways of reducing costs. I will cover various methods of getting there, adding advice on how to avoid losing customers as you go about it.

Maurice FitzGerald is graduated as an Industrial Engineer, and had a stopwatch in his hand on his first day of his first job. He recently retired from his role as VP of Customer Experience for Hewlett Packard Enterprise software. His career spanned 40 years with HP, Compaq, Digital Equipment Corporation and Blue Bell Apparel, the parent company of Wrangler jeans. In his last 10 years, he had strategy, customer experience and chief of staff roles on the HP EMEA leadership team and the corporate software leadership team.

After his Bachelor’s degree in Psychology from the National University of Ireland, Peter went on to do his doctorate in Cognitive Psychology at Oxford University. Among the important things he learned was that he needed to paint with his left hand, rather than his right. He combined early work at the Max Planck Institute in Munich with the development of a successful career as an artist. He ultimately left psychology to work in the visual arts full-time, including thirteen years as the editor-in-chief of Ireland’s leading art magazine, Circa.






Customer-Centric Cost Reduction: How to invest and improve profits without sacrificing your customers (Customer Strategy Book 3) Maurice FitzGerald
Customer-Centric Cost Reduction: How to invest and improve profits without sacrificing your customers (Customer Strategy Book 3) fb2 online find book сhapter Customer-Centric Cost Reduction: How to invest and improve profits without sacrificing your customers (Customer Strategy Book 3) book download via Transmission







171bf2437f



Rethinking Fear: A simple, unique approach to reprogram old patterns for a happier, more confident life. download epub mobi pdf fb2Hot Dog Wars, Family Skeletons, and a Ghost: Hot Dog Wars, Family Skeltons and a Ghost download epub mobi pdf fb2READ BOOK True Evil: Monsters, Murderers & ManiacsJacob Jax and the Watermelon Tree download epub mobi pdf fb2Medical Writing: Textbooks and Chapters download epub mobi pdf fb2[PDF] The Adversity Advantage: Turn Your Childhood Hardship Into Career and Life SuccessWorld Class Body Transformations: Practical Steps to Transform your Body into Physical Reality Aaron MayfieldA Taste To Die For (Teddie McKay) download epub mobi pdf fb2[PDF] Andy Finds a FriendONLINE BOOK Kindness Matters


Revenir en haut
Publicité






MessagePosté le: Mar 27 Juin - 11:59 (2017)    Sujet du message: Publicité

PublicitéSupprimer les publicités ?
Revenir en haut
Montrer les messages depuis:   
Poster un nouveau sujet   Répondre au sujet    Bienvenu sur le serveur LegendCraft Index du Forum -> minicrafty -> Galerie photo minecraftiene Toutes les heures sont au format GMT + 2 Heures
Page 1 sur 1

 
Sauter vers:  

Index | Panneau d’administration | creer un forum | Forum gratuit d’entraide | Annuaire des forums gratuits | Signaler une violation | Conditions générales d'utilisation
onyx © theme by larme d'ange 2006
Powered by phpBB © 2001, 2005 phpBB Group
Traduction par : phpBB-fr.com